Spare Parts & Returns
Downtime is not an option and we understand that. That’s why our Parts Centres in Denmark (EU), Texas (US), and Bangkok (Thailand), along with strategic stock locations worldwide, are set up to get the parts you need, exactly when you need them – fast, wherever you are.
Need a spare part for your Vetaphone equipment?
Fill out the order form or give our Spare Parts Centre a call, we’re ready to get you back up and running without delay.

SPARE PARTS
When ordering spare parts please provide the serial no. of your Vetaphone system and preferable the index number and photo of the part, you wish to order.
You can locate the serial number inside the generator door or at the front of your Vetaphone corona treater station. The index number of the part can be found in the documentation that you received with your Vetaphone system.
RETURN MERCHANDISE AUTHORIZATION
In order for you to return your merchandise to Vetaphone you will need a ‘Return Merchandise Authorization’ (RMA) number. Please fill out the form below and we will contact you with your personal RMA number.
Merchandise received at Vetaphone without an RMA number attached will be rejected upon arrival.